Refund policy

Return & Refund Policy

PanthariSportus
Website: pantharisportus.com

1. Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition
  • The item must be in the original packaging
  • Proof of purchase (order confirmation or receipt) is required

2. Free Return Shipping

We offer free return shipping for all eligible returns.

Once your return request is approved, we will provide a prepaid return label along with instructions on how to send your item back.

3. No Restocking Fees

We do not charge any restocking fees.

You will receive a full refund for eligible returned items.

4. No Final Sale Items

All items purchased on our website are eligible for return under this policy.

We do not classify any products as final sale.

5. Return Process

To initiate a return:

  1. Contact our support team at support@pantharisports.com
  2. Provide your order number and reason for return
  3. Wait for return approval and instructions
  4. Ship the item using the provided return label

Returns sent without prior approval may not be accepted.

6. Refunds

Once we receive and inspect your return:

  • We will notify you of the approval or rejection
  • If approved, your refund will be processed to your original payment method

Refund processing time:

  • 5–10 business days (depending on your bank or payment provider)

7. Damaged or Defective Items

If you receive a damaged or defective product:

  • Contact us within 48 hours of delivery
  • Include photos of the item and packaging

We will provide a replacement or full refund at no additional cost.

8. Exchanges

We only replace items if they are defective or damaged.

If you need a different size or product, please request a return and place a new order.

9. Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account
  2. Contact your credit card company
  3. Contact your bank

If you still need help, contact us at support@pantharisports.com

10. Contact Information

Customer Support
Email: support@pantharisportus.com

Business Hours (Eastern Time – New York / Miami):
Monday to Friday: 9:00 AM – 5:00 PM

We respond within 24 hours.

11. Company Information

MKT MRQS LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States

EIN: 98-1835099

12. Policy Updates

We reserve the right to update this Return & Refund Policy at any time.